Principles
Network Sentinel Solutions security policies are based on the Principle of Least Privilege. These policies in turn govern our security standards and security procedures, which are used to maintain the security triad of Confidentiality, Integrity, and Availability. Our security policies, procedures, standards, etc., align with several top security standards where applicable, including:
All communications are handled over encrypted channels, and audio/video calls are placed over FIPS and HIPAA complaint software.
Once data is collected, it does not leave the Network Sentinel Solutions data-center other than customer alerts and telemetry visible in customer dashboards, and this data is only transmitted to customers over encrypted channels.
All data that Network Sentinel Solutions stores, transmits, or otherwise processes is encrypted. This includes main production application data, such as end-point telemetry, logon information, or alerts, as well as ancillary and incidental data, such as emails and teleconferencing. Any data transmitted from or received by Network Sentinel Solutions is encrypted with TLS 1.2 or higher. Network Sentinel Solutions data at rest is encrypted in compliance with Advanced Encryption Standard AES-256.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Administrators can also see and edit that information.